Important Information

At Enhance we aim to offer the highest standard of treatment and customer service, below are our salon policies, we ask you kindly to read through and follow before arriving for your appointment. 

Cancellation policy

We appreciate some un avoidable events may crop up that could effect your booking, however we request where possible that clients provide us with at least 24 hours notice to cancel or re-schedule an appointment to avoid paying a 50% cancellation charge. 

 

Punctuality

We kindly request that you arrive on time for appointments so that we can ensure that full treatment time is given to you and to prevent inconvenience to other clients.

 

Client Consultations

A consultation form will need to be filled out. All consultations are free of charge, please allow 45 minutes.

 

Gift Vouchers

Gift Vouchers are available for an amount or treatment/s of your choice. Gift vouchers are valid for a period of six months from the date of purchase. They are non-refundable, under no circumstances will a voucher be extended, however treatments can be exchanged with a treatment of choice. Not redeemable against Specialised treatments (visiting practitioners) i.e. other businesses offering services within Enhance.

 

Offers

Occasionally we will run offers, these will have an end date which will be made clear at time of promotion.

 

Courses

We are more than happy to advise you on a course tailored to suit you. Courses are non-refundable or transferable.

 

Payment

We accept most credit and debit cards excluding American express. We also accept cash as a form of payment. We do not accept cheques.

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